Beautiful Users: Designing for People
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In the mid-twentieth century, Henry Dreyfuss—widely considered the father of industrial design—pioneered a user-centered approach to design that focuses on studying people's behaviors and attitudes as a key first step in developing successful products. In the intervening years, user-centered design has expanded to undertake the needs of differently abled users and global populations as well as the design of complex systems and services. Beautiful Users explores the changing relationship between designers and users and considers a range of design methodologies and practices, from user research to hacking, open source, and the maker culture.
studying the angle of connection between the product and the user’s skin. Concept sketches Internal components First appearance model First factory prototype Surface-finish exploration Cartridge connection optimization Some rejected colors Final Harry’s Truman assortment Harry’s Shaving Packaging (Winston Set), 2013. Packaging designed by Stuart Harvey Lee (British, b. 1965) and Jochen Schaepers (German, b. 1968), Prime Studio (USA). Branding and graphics designed by Partners & Spade
the publisher, except in the context of reviews. Every reasonable attempt has been made to identify owners of copyright. Errors or omissions will be corrected in subsequent editions. Museum Editor: Pamela Horn Editor: Megan Carey Designer: Ellen Lupton Typefaces: Galaxie Polaris and Galaxie Copernicus, designed by Chester Jenkins, 2004–13 Special thanks to: Meredith Baber, Sara Bader, Nicola Bednarek Brower, Janet Behning, Carina Cha, Andrea Chlad, Barbara Darko, Benjamin English, Russell
counts on designers and marketers to devise solutions based on USER input. Design consulting agencies including Frog Design and Smart Design regularly employ this method of working through problems by combining the expert knowledge of trained designers and researchers with the local knowledge of end USERS. Although the term CO-DESIGN invokes utopian, grassroots ambitions, it has become associated with the fusion of business and design. Fast Company’s website Co.Design adopted the term in June
Industrial Design in the Late Twentieth Century.” Winterthur Portfolio 46, no. 4 (Winter 2012): 213–36. User Cupers, Kenny. Use Matters: An Alternative History of Architecture. London: Routledge, 2013. Lefebvre, Henri. The Production of Space. Oxford: Blackwell, 1991. Mulcahy, Monica. “Designing the User/ Using the Design.” Social Studies of Science 31 (2002): 5–37. Museum of Modern Art Archives, New York. Design for Use. Curatorial Exhibition File, Exh. # 258b. Woolgar, Steve. “Configuring
that uses sandpaper to remove the top layer of skin, a bistable button to provide both visible and audible feedback, and ink to leave behind guides for the patch placement. The final design is a production-ready model for a device that could revolutionize vaccine delivery. The patch has a stable shelf life and can be shipped through the mail and self-applied by users; it is designed for ease of manufacture with standard materials and processes. The product thus addresses such urgent human needs